Employee Handbook

Company Conduct Policies : A Complete Guide

A Commitment to Professionalism and Fairness

We believe in fostering a positive and ethical work environment. Our conduct policies and termination procedures are designed to ensure that all employees are treated fairly and with respect.

Key Conduct Policies

  1. Respect for Other : treat all colleagues, client, and partners with courtesy and professionalism.
  2. Integrity : maintain honesty and integrity in all your actions.
  3. Confidentiality : protect sensitive company and client information.
  4. Ethical Decision-Making : make decisions that align with our company values and ethical standards.

Termination Procedures

  1. Notice period : we require a minimum of one month’s notice if you plan to resign. This allows for a smooth transition and ensures that ongoing projects are not disrupted.
  2. Performance improvements plans : if an employee is underperforming, we will work with them to develop a Performance Improvement Plan (PIP). If the employee fails to meet the goals of PIP, termination may be necessary.
  3. Termination for Cause : in case of serious misconduct, such as theft, harassment, or gross negligence, we may terminate employement without notice.

Our Commitment to Fair Treatment

We are committed to treating all employess fairly and equitably. If you have any concern about your employement or believe that your rights have been violated, please contact HR Department.

Termination Procedure

A. Policies and Termination Procedures

WHY

  1. Procedure : Failure to align with company values, does not embody company culture, mission, or vision. Demonstrates a lack of integrity of transparency.
    Decision : Termination.
  2. Procedure : Harassment, engages in any form of harassment , including but not limited to : sexual harassment, discrimination, and bullying.
    Decision : Termination.
  3. Procedure : Insufficient performance, consistently fails to meet performance expectations. Lacks necessary skills or knowledge. Show a lack of initiative or motivation.
    Decision : Performance improvement plan (PIP) consideration for termination if improvement is not achieved.
  4. Procedure : Negative Impact on Team, creates a toxic work environment. Undermines team morale or productivity.
    Decision : Counseling or mediation performance improvement plan (PIP) consideration for termination if behavior persists.
  5. Procedure : Violation of company policies, breaches company policies, such as attendant, confidentiality or code of conduct.
    Decision : Disciplinary action, including : warning, suspension or termination.
  6. Procedure : Lack of growth mindset, resists learing or development opportunities. Show a lack of adaptability or willingness to change.
    Decision : Coaching and mentoring performance improvement plan.

B. Employee Termination Process

WHAT

  1. Procedure : Intiation of Termination
    Sub-Procedure :
    – Trigger Event : a performance issue , policy violation, or other or other justifiable reason prompts the termination process.
    – Documentation : relevant evidence, such as perfermonce reviews, incident reports, or warnings, is gathered.
    – Review : the termination is reviewed by appropriate management levels to ensure compliance with company policies and legal requirements.
  2. Procedure : Investigation and evaluation
    Sub-Procedure :
    – Thorough Investigation : a detailed investigation is conducted to gather additional information and verify the evidence.
    – Evaluation : the evidence is assessed against company policies, employement contracts, and applicable laws.
  3. Procedure : Notice and Termination Meeting
    Sub-Procedure :
    – Notice : The employee is notified of the termination decision, usually with a specified termination date.
    – Termination meeting : a formal meeting is conducted to communicate the decision, explain reason, and provide any necessary information, such as severance pay or benefits.
  4. Procedure : Post-Termination Procedures
    Decision :
    – Exit interview : an optional exit interview may be conducted to gather feedback and identify areas for improvement.
    – Documentation : all relevant documentation, including the termination letter and any related paperwork.
    – Communication : internal communication channels are used to inform affected parties about the termination, ensuring transparency and minimizing disruption .

C. Timeline For an Employee Termination

WHEN

  1. Procedure : Week 1
    Sub-Procedure :
    – Initial decision : the decision to terminate the employee is made.
    – Documentation : relevant documents, such as performance reviews or incident reports, are gathered.
    – Notification : the employee is informed of the termination decision and provided with a termination letter.
  2. Procedure : Week 2
    Sub-Procedure :
    – Exit interview : an optional exit interview is conducted to gather feedback.
    – Final paperwork : the employee completes any necessary paperwork, such as return of company property.
    – Severance pay : if applicable, severance pay is calculated and processed.
  3. Procedure : Week 3
    Sub-Procedure :
    – Communication : internal communication is sent to inform employees of the termination.
    – Replacement planning : if necessary, the company begins planning to replace the terminated employee.
Organizational Chart DJITUCORP

ORGANIZATIONAL CHART DJITUGO

Core Values

Innovator

  1. Thinking creatively and outside the box. We challenge the status quo and seek new or better ways of doing things.
  2. Driving progress and making positive impact. We strive to create innovative solutions that improve our lives and the world around.

Key Behaviour:

  1. Curiosity : we are always asking questions and seeking new information.
  2. Experimentation : we are willing to try new things and learn from our mistakes.
  3. Adaptibility : we are flexible and able to adjust to changing circumstances.
  4. Creativity : we are able to think outside the box and come up with innovative ideas.

Step Up

  1. From can’t to can. We belive every individual has unlimited potential for growth. The “Step Up” values encourages us to continuously learn, practice, and surpass our limits. We are commited to creating a supportive environment that fosters growth and provides opportunities for all team members to achieve success.
  2. Dare to take action : we are not afraid of challenges. The “step up” value encourages us to be proactive, take initiative, and step outside our comfort zones. We believe that by taking small step every day, we can achieve great goals.
  3. Mutual support and motivation : we are strong team. The ‘step up” value encourages us to support each other, share knowledge, and motivate one another. We believe that by working together, we can accomplish more.

Key Behaviour:

  1. Proactive : always looking for ways to improve performance and efficiency.
  2. Solution-oriented : approaching problems as opportunities to learn and grow.
  3. Dare to take a risk : not afraid to fail, but learn from mistakes.
  4. High fighting spirit : not giving up easily and continuing to strive for goals.
  1.  

Be the Hero

  1. Emphasizing customer satisfaction. We are committed to being the ultimate solution provider for our clients. By going above and beyond, we strive to exceed expectations and become the hero they didn’t know they needed. Our actions are driven by a genuine desire to make a positive impact on our clients’ lives and businesses.
  2. Focusing on problem solving. When our clients face challenges, we step in as their champions. We are problem solvers who are dedicated to finding creative and effective solutions. By being their hero, we empower our clients to overcome obstacles and achieve their goals.
  3. Highliting empathy and compassion. We understand that our clients come to us with unique needs and concerns. With empathy and compassion, we strive to be the hero they need in their time of need. Our goal is to build long-lasting relationships based on trust and mutual respect.

Key Behaviour:

  1. Customer-centric : We put our clients at the heart of everything we do.
  2. Empowering : We empower our clients to succeed.
  3. Solutions-oriented : We provide practical solutions to our clients’ problems.
  4. Dedicated : We are dedicated to providing exceptional service.
  5. Reliable : Our clients can always count on us.

Firm

  1. Well-Presented and Confident : As a firm, we believe in presenting ourselves with professionalism, poise, and conviction. We carry ourselves with confidence, reflecting our belief in our abilities and the value we bring to the table.
  2. Grounded in Values : Our actions are rooted in a strong foundation of values. We are unwavering in our commitment to these principles, even in the face of challenges or differing perspectives.
  3. Resilient and Steadfast : We possess the resilience to overcome obstacles and remain steadfast in our pursuits. Our firmness allows us to persevere through adversity and maintain our focus on long-term goals.

Key Behaviour:

  1. Professionalism : We adhere to high standards of conduct and etiquette in all our interactions.
  2. Confidence : We believe in our abilities and express ourselves with conviction.
  3. Integrity : We uphold the highest ethical standards and act with honesty and transparency.
  4. Resilience : We are able to bounce back from setbacks and maintain our determination.
  5. Steadfastness : We remain committed to our goals and values, even in challenging circumstances.
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